In most cases, if the order is made early enough, we can ship the suit out the same day the order is made. During high traffic months like May & June we ask for customers making late orders to call to check for availability. Some wetsuits may be delayed 1-2 days depending on our inventory status. This is important if you have waited until Tuesday or Wednesday the week of your event to place your order since time is crucial. Last year over 90% of our orders took 2 days to arrive with standard ground. If you’re ordering a wetsuit the week of your event it is better to use Express or expedited shipping to insure it arrives by your race date. Once a wetsuit is shipped out we offer no refunds so choose your shipping options carefully.
We urge you to call (813-546-6235) or email (email@example.com) us if you are ordering Wednesday or later so we can tell you when your suit is scheduled to arrive and if expedited shipping is necessary.
When does the suit ship?
Our scheduled ship date is the third Friday (15 days) prior to your race weekend. For high volume weekends we do ship some out on Saturday as well. We offer the longest wetsuit rentals period because we believe there should be no surprises come race day. After the wetsuit has been shipped it should arrive within 1-3 days, giving you a week and a half to get a feel for the suit. If you would like your wetsuit sent a week earlier, we will ship it out on the previous Monday from your ship date and the fee will be $15. If you want it even a week earlier the fee will be $27.
How do you know it will fit?
This is a common concern. We’ve been in business for over 12 years and have seen a wide range of body types and we take all that past experience into account when we size a person. All these suits have different requirements for their sizes so a medium in one brand is not necessarily a medium in another. Certain suits fit smaller than their charts imply and others tend to be quite accurate. That’s why we send our wetsuits out sooner than anybody. If after swimming in your wetsuit you feel the wetsuit is still too tight we will send out a replacement wetsuit. We try everything in our power short of delivering it to your door ourselves to get it right.
When & Where do I return the wetsuit?
Wetsuits need to be shipped back to us by the Wednesday following your race weekend to ensure they arrive back by the Friday return date. As long as the wetsuit is shipped out by the ship date there are no late fees for wetsuits arriving after the Friday return date. However, wetsuits not shipped back on time will result in a $25 late fee. Before returning your suit it should be rinsed out thoroughly and dried. Please do not leave your wetsuit outside exposed to direct sunlight. Hang dry your suit on a shower rod after your event.
Ship Back Date: Wednesday following your race
Return Date: Friday following your race
Tri Wetsuit Rentals 14529 Bruce B Downs Blvd. Suite 102, Tampa, Fl 33613
What if the suit doesn't fit?
Remember, these suits are supposed to fight really tight. This tightness usually subsides after you get in the water and the wetsuit expands. Before you make a judgement on whether or not a suit fits you must swim in it. It is hard to gauge if a wetsuit fits or not just by trying it on. These wetsuits are hot and tight when you are on dry land. One test that you can do is to squat down and simulate a swimming motion with your arms. A wetsuit that’s too tight will give you a lot of resistance. If after properly putting on the wetsuit you still believe that it doesn’t fit, contact us immediately and we will send a replacement suit out. The other suit must be returned back to us the same day the replacement suit is sent out. Customers are responsible for shipping the first wetsuit back to us. The replacement wetsuit will be the same style wetsuit (sleeved/sleeveless) that was originally ordered.
What happens if I rip my wetsuit?
Small tears are going to happen. The neoprene in most of these suits is quite delicate and tears rather easily. The most common cause of wetsuit tears come from finger nails when donning your wetsuit. When putting your wetsuit on be sure to use the tips of your fingers and not your nails. For small tears there will be no charge but please be careful still. If the tear is large and goes all the way through, you may be charged the purchase price of the wetsuit depending on whether the suit can be repaired. What constitutes a large tear? If its 2-3 inches or longer that’s a pretty good indication the wetsuit was mishandled. We charge a minimum of $25 for damage that we deem as negligent up to the price of the wetsuit for extreme damage.
I like the suit! Can I buy it?
Due to Inventory shortages, we are not selling wetsuits at this time. We will be selling them off Mid December. The rental credit will be good until that date.
Yes you can. We will deduct $45 off the purchase price of the wetsuit.
What if my event was cancelled?
Once a wetsuit has been shipped we do not offer refunds since the wetsuit has been reserved. Event cancellations do occur unfortunately. If your event or swim is cancelled we will give you a discounted rate on your next order.
What sizes are your suits?
For the men our sizes range from 4’10” – 6’7″ and 120-245 lbs for the weight. For the women our sizes go from 5′ – 6’2″ and 95-220 lbs.
Why even use a wetsuit?
Wetsuits do indeed keep you warmer than you would be without one, but this really isn’t the primary function of the suit. Triathlon wetsuits give you buoyancy, and allow you to swim faster and more efficiently thus allowing you to save your energy for the other disciplines. Buoyancy is the main function of the suit and swimming faster and more efficient is a result of being buoyant. Being buoyant in the water helps reduce drag because you’re higher up in the water than you normally would be with no suit. Less water equals less resistance. Most triathlon wetsuits now days, whether they are entry level or elite, are coated with some form of SCS which has hydrophobic properties and helps reduce drag so you glide through the water.